Exchange Policy
You want to exchange an item? Here’s how:
Before Your Order Ships:
- Contact Us: Reach out to our customer service team as soon as possible.
- Modify or Cancel: We’ll do our best to accommodate changes in size, color, or even cancel your order entirely.
After You’ve Received Your Order:
- Initiate a Return: Follow our Returns Policy to start the return process.
- Place a New Order: Once your returned item is processed, place a new order for the desired replacement.
Specific Item Exchange:
- Contact Customer Service: Provide your order number and details of the items you want to exchange.
- Return the Original Items: Follow the return instructions provided by our customer service team.
- Place a New Order: Once we’ve processed your return, place a new order for the replacement items.
Pre-Order Exchanges:
- Before Shipping: Contact our customer service team to discuss your options.
- After Shipping: Follow our Returns Policy to initiate the exchange.
Exchange Processing:
- Notification: You’ll receive an email once your exchange request has been processed.
- Refunds and Adjustments: Any necessary refunds or adjustments will be issued to your original payment method.
Contact Information
Company Name: OUTFIT DESIGNER LTD
Company Number: 11151755
Brand Name: Forcol
Address: 4 Broom Grn, Broomhall, Sheffield S3 7XF, UK
Email: [email protected]
Phone: +44 7418 368198
Business Hours: 9 AM–5 PM (GMT), Monday to Friday
Facebook: Forcol
Pinterest: Forcolclothing