Cancellation Policy
In short:
- You can cancel your order for a full refund if it hasn’t shipped yet.
- If your order has already shipped, you’ll need to return it for a refund (refer to their Returns Policy for details).
- You can cancel pre-orders at any time before they ship.
Here’s a breakdown of the policy:
- Cancellation Before Shipping:
- Full refund for the entire order.
- Partial cancellation of specific items is also possible.
- Cancellation After Shipping:
- Refunds require returning the item(s).
- Refer to their Returns Policy for instructions.
- How to Cancel:
- Contact Bigkus customer service with your order number:
- Email: [email protected]
- Phone: +447418368198
- Contact Bigkus customer service with your order number:
- Restocking Fees:
- May apply for orders cancelled after shipment.
- Confirmation and Refund:
- You’ll receive a confirmation email once your cancellation is processed.
- The refund will be issued to your original payment method.
Contact Information
Company Name: OUTFIT DESIGNER LTD
Company Number: 11151755
Brand Name: Forcol
Address: 4 Broom Grn, Broomhall, Sheffield S3 7XF, UK
Email: [email protected]
Phone: +44 7418 368198
Business Hours: 9 AM–5 PM (GMT), Monday to Friday
Facebook: Forcol
Pinterest: Forcolclothing